We offer a one-year parts warranty on all products and a 30-day money-back guarantee. Return package must be postmarked within 30 days of product arrival and you are responsible for all return shipping. Please email or call us first when wishing to place a return. We consistently check our swings and stands thoroughly before we send them out; sometimes a connector part will be missing or damaged. If so, let us know immediately – within the first 30 days – we will send a replacement out right away. We are not responsible for packages lost by the shipping service in transit or stolen after delivery.
Limited One-Year Warranty
What is Covered
Manufacturing defects in materials and workmanship.
What is Not Covered
- The owner modifying, attempting to fix, or otherwise altering the product.
- Damage to product due to being left outdoors (rust, sun-bleach, dust, etc.).
- Tears or rips from use with jewelry or belt buckles.
- Damaged due to to abnormal or careless use.
How Long Does the Coverage Last
This warranty lasts for one (1) year from the date of original purchase of this product.
What Omni Gym Will Do
If your product malfunctions due to a manufacturing defect, Omni Gym will either offer to give a refund, replace the effected part, or replace the entire item at no cost to the customer.
Initiate a Return
If you wish to return your item, please call 213-336-4388 or email us at Hello@resiliencethroughyoga.com